The One That Got Survey

A good sized group of GoodGymers gathered in the main hospital reception at the Royal London this evening.

We were joining the Barts Volunteers Team for our monthly activity, headed up by Nancy, Tom and Richard.

In previous visits, we have been making up activity packs for the Patient and Family Contact Centre, as well delivering London evening newspapers to the wards, and completing Friends and Family Test (FFT) surveys on the wards.

This evening, GoodGymers who arrived early accompanied Tom to a busy A&E department, to offer patients a newspaper.

Meanwhile Nancy and Richard welcomed other GoodGymers as they arrived, completing sign-up and briefing on tonight’s task.

At around 7:15, the team were ready to go...

One team accompanied Richard to the Paediatric Ward to complete the FFT surveys. (This is the third time GoodGymers have participated in this task on this ward, chatting to young patients and their families, gathering essential feedback for the Trust).

The second team headed to two wards with Tom and Nancy: first to the Elderly Care Wards, and then to the Trauma Ward. Again, it was good to be given the opportunity to connect with patients, and help out with these these important conversations for the hospital.

At shortly after 8, we met up again in the light, airy reception area to chat about how we’d got on; feedback to Nancy, and enjoy some well deserved chocolate (courtesy not only of the Barts Volunteers team, but also of Raleigh!).

After saying our farewells, we headed out in different directions: some walking, some cycling, some pub-ing…

Until next time.