When I visited Ms D only my social visit yesterday she was very distressed as despite having limited mobility and visual impairment, the hotel where she lives said she had to move rooms from a first floor room to a room on the ground floor the other side of the car park. Fortunately I managed to get her referee to make a referral so that Goodgym could help with the move. I was the only one available , but with help from a worker from the Stroke Association we managed to pack up her things. I was then up and down the stairs collecting the boxes, cases and bags, carrying them down and getting them into her room. Ms D was overwhelmed but together we worked out how to organise her things and eventually got the room looking comfy and homely. I also helped her do a little decluttering too and by the time I left Ms D was feeling so much happier about her new “home “.