Mrs J's late husband was the computer whizz. Mrs J had worked a secretary in the past and she'd never gotten to grips with the relatively new Windows 10 laptop at home. She still held a fondness for her old, chunky Sony laptop that had stopped working. Now, with Mr J no longer able to help, it was time for the 96 year old Mrs J to learn some new skills.

Getting a laptop set up for an older person to use was challenging for Kash and Sevan. They had to make setting changes as they went to make it easier to read or to use, which left Mrs J's head spinning. She must've felt like she was at the optician.

"Do you prefer accessibility option A or B?"
"A...?"
"...or B?"

There were some things that the GoodGymers couldn't change, like adding physical, clicky buttons under the trackpad. They did what they could. Mrs J was still unsure though and her eyes and brain needed a rest, so with her laptop configured, the next session to help should be easier.