Sometimes on these tasks it's the unlikeliest item that brings proceedings to a halt, and so it was today for Hilary and I as we worked our way through the installation instructions for Ms L's new front door camera, which she wanted installed to try and deter antisocial behaviour at her front door.

It seemed we'd be able to get it fixed to the door as she wanted, but when we came to connect the camera to her phone via the relevant successfully downloaded app, we discovered it would only all work by connecting to a Wifi network, which wasn't something Ms L has installed at her home. A quick check on the interweb confirmed our concerns that there wasn't an alternative option to make it function correctly.

We explained the situation to her, and proposed some possible solutions - and let her know that if she were able to get a different camera that could operate without Wifi we would be happy to return to get it all set up for her.