At the destination of a 20-minute jog to a mission in Islington stood an imposing mansion with an artistic name, an impressive lobby, and bright, sunlit corridors. Sevan and Kash learnt from their beneficiary, Ms M, who lived there, that a beautiful façade does not always mean a well-maintained, functional interior. The lady couldn't even enjoy the view of her building as she was partially blind. While awaiting a cataract operation, she depended on volunteers to help her with reading the correspondence.

The three assumed seats at the table in the sun-soaked living room and attended to a small stack of papers. The first from the top was a beauty salon leaflet that Ms M planned to visit. Sevan spelt the contact details to the beautician, which Ms M wrote with a sharpie using very large letters on an A4 sheet and filed away. The three envelopes to go through consisted of a political campaign leaflet and two important letters regarding money matters.

"When we get the mail these days, it's not happy news. People don't send love letters anymore.", Ms M observed.

It was hard not to agree with her that the art of composing thoughtful letters to loved ones was in decline.

With all the letters read out aloud, large-letter notes taken and filed, the three spent the rest of the mission time chatting about the impacts of AI on the job market, the diminishing critical thinking skills in modern society and the benefits of healthy, homemade food. Ms M revealed herself as a well-travelled individual and a Chinese medicine practitioner, who strongly believed in the empowering role of mindset in healing.

After the enriching conversation, Sevan and Kash left Ms M grateful for the assistance and hopeful about her upcoming surgery. She was full of a positive outlook about regaining her sight and independence, which was very important to her.