This task involved supporting the sweet Ms F, following a referral from Holborn Community Association.

With her local Waitrose closed and the next nearest branch more than 1km away, getting a full shop home had become a real challenge, especially when it included heavier items.

Ms F also struggles with anxiety, so this was a task that called for patience and reassurance as much as shopping. It was a granular shopping list: 4 (certified organic and unwaxed) lemons, 2 poached Scottish salmon with lemon and herbs, cheese and onion quiche, 4 pints of Dutchy Organic semi-skimmed milk, 30% reduced fat mature grated cheddar cheese, a pack of trimmed sugar snap peas, 5 packs of Jersey Royal new baby potatoes, and a pack of 6 bottles of Highland Spring still spring water at 1.5 litres each.

Everything was safely delivered to the lovely Ms F, who was full of warmth and gratitude.