Today I jogged and powerwalked to Perivale to deliver 1 kg of pure soda crystals to one of my clients, known as Mr R. Mr R knows my every move and I cannot even knock on the door when I arrive back with the delivery - he just already appears at the doorstep!

I did not object when Mr R asked me politely to bring a specific brand of bread because he is not a fan of the one I am usually getting. I was very glad he made his expectations clear. Mr R is a nice and friendly person who at the same time gets straight to the point - that is why we get on well and enjoy doing the grocery business together! 🤝