Tech support never felt this good!

2 Goodgymers helped an isolated person in Windsor and Maidenhead
Diya Singh
Windsor and Maidenhead

Wednesday 9th September

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Report written by Diya Singh (she/her)

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Every now and then, a mission comes along which reminds us of why we love GoodGym and why it is so rewarding. Yesterday was one of those. Kanika and Diya signed up for a task to help an elderly, home-bound lady with her iPhone so she could FaceTime with her poorly daughter. 

We arrived to find out that the phone which had been given to her by her son-in-law, was not charging. She had had the charger on all day, yet the battery was dead. We tried the usual: different plug points, another charger, tighten the cable - nothing worked. Then a brainstorm, "let's remove the protective back cover and try." That did the trick!

While the phone was charging, she told us her daughter had been in a coma and is now recovering at home but is completely reliant on care givers. The elderly lady cannot visit because of her own medical conditions, and so they haven't seen each other ever since the daughter came out of the hospital. Enter, ✨ Technology ✨

We connected them on a video call...and the smiles were everything! Both mum and daughter were giggling away, so happy to see each other and excited that they would continue to, everyday. 

We sat a while for some more family stories and then left, with the lady full of gratitude and our hearts full of warmth. It was one of those truly feel-good missions where you can see the instant impact and it's priceless 😇



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Windsor and Maidenhead

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🗓Tomorrow 9:20am

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