I was concerned when Mrs E didn't answer the phone or the door at the start of the mission. It meant I couldn't check some key facts with her such as the size of Tena, the type of white vinegar and if she was sure she wanted 4 whole bags of demerara sugar. But I forged ahead regardless and got all the items on the list. Luckily, when I got back to the house, her carer was able to answer the door (and reassured me that her calls had also not been answered) and Mrs E exclaimed in delight that I had brought her shopping. So it was all pretty sweet.