All went well and Ms F was very happy to have her still water (life saver) supply once again.

Waitrose was quiet and I was given her phone to activate the vouchers and all went well with the help of the check out lady. Only came an uncivilised person behind me, commented “well you are taking your time hey”, in an unpleasant and nasty way. People like him reminded me how diverse our society can be, don’t judge people with by their cover! I felt like giving him a lesson but decided to save my energy as I didn’t want to lower my standards. Be interesting to hear that people might say here as I am they have been through similar, either helping the vulnerable or doing the shopping themselves.