Ms M likes to be very organised in her personal affairs but, recently, the paperwork has got a bit much. So the task was to help her to organise that which was not yet organised!

It was a real team effort, with Ms M and Andy working together on the majority of the papers, whilst David fed the shredder when it was hungry. The calm, warm and incense-fragranced environment no doubt helped our thought processes. In the 90 minute session, several folders were cleared and many files organised. More will be needed - but it was a strong start.