Mrs S welcomed me with a cup of coffee. We had a good chat and laughs before we went to her study to work on her FaceTime. At first I suggested that she rebooted her Mac and we then tried to call my FaceTime before her son, both somehow magically worked. Her son was very happy to hear her. I then also suggested an alternative way to make it work in case the microphone doesn’t work. Also helped her to tidy up her desktop. Then I wrote down what I did for her and she was very grateful for my help. Mrs S was very friendly and suggested a local pharmacy where I can get a hot water bottle for my next GoodGym mission.