Computer said no, but Human overrules in extra time.

Initially Boots couldn't find any record of Mr A on their system, so after a few minutes of database searching and shaking of heads we ended up ringing Mr A at his home. The pharmacist spoke with him to confirm if it was the right branch and to ask what meds he was expecting.

Shortly afterwards five bags of medication for Mr A then (quite miraculously) appeared (Human interaction 1 - Computer database 0). Was then an easy walk through a quiet Camden Town to Mr A's to do a very arm's length drop off and brief hello, thank you and goodbye.