Covid-19 / Coronavirus safety training summary

This training has been written specifically since the outbreak of the Covid-19 virus. All participants who wish to undertake GoodGym activities during the outbreak must complete it.

The training includes vital information about how to keep yourself and others as safe as possible during the Coronavirus outbreak. It is essential that you read this information carefully and follow the guidance when undertaking any GoodGym activity.

Modules

GoodGym activities during the outbreak

General safety and risk reduction

Personal hygiene and reducing the risk of infection

Tasks for community groups

Tasks involving shopping and the exchange of money

Collecting cash for shopping and delivering items


GoodGym activities during the outbreak

Our mission

The Covid-19 / Coronavirus outbreak has meant that GoodGym has had to alter its operating procedures in order to help those most at need. In response to the situation GoodGym is committed to:

  • Making a contribution to improving the health and wellbeing of people and community groups.
  • Minimising the risk of spreading Covid-19.
  • Engaging the GoodGym community in positive action.
  • Complementing existing services.

Principles and assumptions

In order to deliver GoodGym activities safely during the outbreak here is a list of principles and assumptions which should guide your behaviour at all times:

  1. Anyone, including yourself, could be infected with the virus and is therefore capable of spreading it.
  2. Symptoms do not develop for an average of 5 days after infection and anyone is able to spread the virus during this incubation period.
  3. You should assume that you have Covid-19 and take steps to protect others around you when undertaking any activity.
  4. You should assume that anyone you come into contact with when undertaking an activity has Covid-19 and you should take steps to protect yourself from being infected.
  5. You should assume that any object you touch while undertaking an activity is infected with Covid-19 and you take steps to ensure you do not infect yourself.
  6. The best way to reduce the spread of the virus is to limit the number and duration of personal contact you have with other people.
  7. Outcomes for those infected with Covid-19 are far worse for older people and those with underlying health conditions.
  8. The virus is transmitted via cough droplets during in-person contact and on contaminated surfaces.
  9. Washing hands thoroughly with hot water and soap is effective at removing the virus, and preventing it being passed onto things touched by those hands. If hand washing is not possible then hand sanitiser is the next best thing.

GoodGym activities

Throughout the outbreak GoodGym will be focused on delivering only vital assistance to those people and organisations in most need. We will be working with many different partners to complete this work.

Over the coming months we expect the types of tasks we are asked to complete to vary greatly. If you are a regular GoodGym attendee these tasks may be different to those you have done in the past. Tasks will now include doing personal shopping for vulnerable people of any age and handling cash. Missions will no longer just be for people aged 60 and above.

This training covers some of the more general points of what we expect. Safety procedures and guidance may change and therefore it is important that you read any specific guidance on the session or mission listing.

As with all GoodGym activities you should only do what you feel comfortable with. At any time you can stop or not take part in a particular activity if you do not want to.

Back to top

General safety and risk reduction

Keeping yourself and others safe

There are some additional safety guidance points you should adhere to at the current time:

  • Do not shake hands or have physical contact with other GoodGym runners or with anyone else at the task.

  • Wear a mask that covers your nose and mouth on every task that requires you to be inside.

  • Do not stay any longer than is needed at a task. Start the task as soon as you arrive and leave as soon as the task is completed. It may feel strange or even rude to not engage in extended conversations but it is important to limit the amount of contact with others.

  • Stay as far away from other people as possible, especially when talking. The recommended distance is at least 2 metres/6 feet. Again, this may feel strange but is an essential safety procedure.

Number of people on GoodGym tasks

In order to reduce the amount of personal interaction there will be strict limits on the number of people to complete tasks during the outbreak. This may mean that at times you will be asked to complete tasks by yourself. The number of people needed will be displayed clearly on each mission or session listing.

Anyone attending a GoodGym mission or session must have signed up to that specific task on the GoodGym website and completed this training. Do not invite anyone else to come to a task with you who has not signed up beforehand.

Back to top

Personal hygiene and reducing the risk of infection

Guidelines you must follow

In order to reduce the risk of infection to others you must follow these guidelines and procedures when undertaking any GoodGym activity:

  • Do not attend any GoodGym activity if you are feeling unwell. The key symptoms of a Covid-19 infection are a high temperature and a persistent cough. However, these can vary from person to person.

  • Do not attend any GoodGym activity if you have been contacted by the Test and Trace programme and asked to self-isolate, or if any member of your household has displayed symptoms of Covid-19.

  • Wash your hands with soap and warm water for at least 20 seconds before leaving to attend the session or mission.

  • Bring tissues and if possible, hand sanitiser with you to every session or mission

  • Do not use public transport to travel to a session or mission. *

  • Wear a mask covering your nose and mouth on every session or mission that requires you be inside.

  • If possible, wash your hands with soap and hot water for at least 20 seconds when arriving at the task.

  • If you need to cough or sneeze, do so into a tissue and throw the tissue immediately into a bin.

  • If you do not have a tissue, cough or sneeze into your elbow. Do not use your hands.

  • Do not touch your eyes, mouth or nose with your hands

  • Wash your hands with soap and warm water for at least 20 seconds as soon as possible after completing the task

If you witness another participant at the task not adhering to these you should raise this with them and remind them to follow the guidelines.

What to do if you've tested positive for Covid-19 and recently been on a GoodGym session/mission:

  • If you've tested positive for Covid-19 and have been on a GoodGym session/mission in the last 14 days, please let us know by emailing missioncontrol@goodgym.org. We will inform anyone you've potentially been in contact with, keeping your details anonymous. Please do not attend a GoodGym session/mission until your self-isolation period is over.
Back to top

Tasks for community groups

Helping community groups that need it most

During the outbreak GoodGym will only be completing tasks that:

  • Have a high impact.

  • Are essential to the relief effort.

  • Help community groups that are supporting those most in need.

As stated previously there will be strict caps on the number of people able to attend these sessions.

It is vital that if you attend a task for a community group during the outbreak that you adhere to the procedures listed in the previous module at all times and follow instructions from the task owner.

Back to top

Tasks involving shopping and the exchange of money

How to approach handling money

Throughout the outbreak you may be asked to purchase food or other items for someone who is self-isolating. This could involve visiting them to pick up money, going to the shops and returning with the items and change.

The money handling procedures below have been developed with the British Red Cross to support you when dealing with money on tasks.

Do Don't
Remember that this is the person’s money and they have the right to make their own informed decisions about how it is spent. Keep your concerns to yourself e.g. if you’re concerned that a person is drinking excessively and putting their health and wellbeing at risk you should let GoodGym know.
Involve the person (and others involved with them where needed) in decisions about the handling of their money. Put yourself at risk – if you have ended up doing something which goes against these procedures (perhaps because a person needed assistance and you weren’t able to speak with anyone about it at the time), it’s better to be open about what has happened with GoodGym and to make a plan for what you’ll do next time you face this kind of situation/dilemma.
Keep records and obtain receipts so as to account for the money in ways which mean that if you are not there next time others will be able to pick up the records and make sense of the transactions. Delay – if you have a reason to believe that a person may be the victim of abuse, contact GoodGym immediately
Discuss the matter with GoodGym and the British Red Cross if you have any concerns about handling a person’s money. Under-estimate the complexity of handling other people’s money. It is fine to ask if you’re not sure and to make time to talk it over e.g. if you think there is another way of supporting the person which upholds their rights and manages their financial risks

Procedure for handling money

Options for handling money and completing shopping

If the mission requires you to buy shopping for a vulnerable person there are 2 options for how this will work. Note that for both options there is an upper limit of £20 per shop.

  1. The person has cash. In this instance you will be asked to collect the money from the person, complete the shopping and return the items, change and receipt to the person.

  2. The person does not have cash. In this instance you will be asked to pay for the items yourself and deliver them to the home of the person. You can then email the receipt to GoodGym who will reimburse you the money by bank transfer in 3 working days.

If you sign up to a mission which includes shopping for someone you must be prepared for option 2 and have the financial resources to cover this cost for 3 working days.

Option 1: the person has cash

This is the procedure for if the person has cash in their home. Note that you may not know if they have cash until you arrive at their home.

  1. Wash your hands before leaving.

  2. Collect cash and shopping list from the home of the person. Inform them that you are able to spend up to £20.

  3. Complete the shopping. Ensure that you get a receipt and the correct change.

  4. Deliver items, change and receipt to home of the person.

  5. Inform the person that they should treat all items in the bag as being infected with Covid-19 and they should wash their hands after handling them.

  6. Wash your hands as soon as possible after delivering items.

Throughout this process it is vital that you follow the correct procedure for picking up and delivering items as outlined in the next module.

Option 2: the person does not has cash

This is the procedure for if the person does not have cash in their house:

  1. Print off the payment details form or copy details onto a piece of paper

  2. Wash your hands before leaving

  3. Collect shopping list from the home of the older person. Inform them that you are able to do shopping up to the value of £20 and that they will be able to pay for this via an online bank transfer or a cheque sent via post.

  4. Complete the shopping. Ensure that you get a receipt and that you take a picture of it. You will need a photo of the receipt to send to GoodGym to be reimbursed.

  5. Place printed payment details form or the copied piece of paper into the shopping bag.

  6. Deliver items to the home of the person. At the doorstep inform them that they can pay for the shopping via bank transfer or by sending a cheque. Details of how to do this are in the bag.

  7. Inform the person that they should treat all items in the bag as being infected with Covid-19 and they should wash their hands after handling them.

  8. Wash your hands as soon as possible after delivering items.

To claim the money back from GoodGym you should email the photo of the receipt with your bank details to invoices@goodgym.org. Please put the subject of the email as “Shopping Reimbursement”.

Throughout this process it is vital that you follow the correct procedure for picking up and delivering items as outlined in the next module.

Shopping items

GoodGym believes that everyone has the right to make informed decisions about what they spend their money on. Please note that by undertaking a mission to shop for another person you may be required to buy the following items:

  • Alcohol
  • Cigarettes
  • Meat
  • Dairy products
  • Unhealthy and sugary food/snacks

If you do not feel comfortable buying these items then you should not sign up for a shopping mission.

Stock shortages and replacement items

During the outbreak it is likely that shops will have low stock and will be enforcing limits on how much you can buy. Please speak to the person for whom you are doing the shopping and explain you may not be able to get everything on their list, or that you may have to make substitutions depending on what is available.

Have an open conversation about what they would accept as a substitution. It is important to ask about the following when agreeing what is acceptable as a substitution:

  • Allergies
  • Dietary preferences i.e. are they vegetarian or vegan
  • Religious beliefs i.e. do they only eat halal products
Back to top

Collecting cash for shopping and delivering items

Collecting and delivering

Specific care must be taken when tasks involve:

  • Delivering items to an older person, someone who is immuno-compromised or in self isolation

  • Collecting items from an older person, someone who is immuno-compromised or in self isolation

The following guidelines are designed so you do not introduce the virus to someone else’s home, or take away the virus from an already-infected home.

Where possible you should never enter the home of anyone else unless it is vital to complete the task. Deliveries should be left on the doorstep. Collections should be made on the doorstep.

Collecting cash for shopping

Reminder: when collecting cash you should assume that:

  • you are infected with Covid-19
  • the person you are collecting items from is infected with Covid-19
  • the items you are collecting are infected with Covid-19

Process

  1. Wash your hands before leaving to collect the items

  2. If you have the person’s phone number call them to open the door as you approach. If you do not have their phone number knock on the door using your elbow or another part of your body.

  3. Upon arrival, ask the person in the home to place the cash on the floor just inside the doorway and back away two metres.

  4. Pick up the cash with one hand, taking care not to touch anything else.

  5. Wash your hands as soon as possible. The cash should be treated as being infected with Coronavirus and anyone touching it should be informed and wash their hands immediately after touching it.

Delivering items

Reminder: when delivering items you should assume that:

  • you are infected with Covid-19
  • the person you are delivering the items to is infected with Covid-19
  • the items you are delivering are infected with Covid-19

Process

  1. Wash your hands before leaving to drop off the items

  2. If you have the person’s phone number call them to open the door as you approach. If you do not have their phone number knock on the door using your elbow or another part of your body.

  3. Ask the recipient to back away from the door at least two meters, and put your bag on the floor immediately inside the doorway. Do not step through the door.

  4. Back away two meters and let them get the items by picking up the bag. Feel free to shout greetings but keep distance at 2 metres and do not touch the individual.

  5. Inform the person that they should treat all items in the bag as being infected with Covid-19 and they should wash their hands after handling them.

  6. Wash your hands as soon as possible upon leaving

Back to top
Cookies help us deliver our services. By using our services, you agree to our use of cookies. Learn more