Book Running - COUNCIL HAVE PAUSED APPLICATIONS

Description of the role

• A cross between a coach role and a mission!
• Mostly picking up books at the CLS at Surbiton library annexe and delivering to specific addresses but with a friendly chat with the isolated resident!
• Service is going to be evolving over next few months but you will need to commit to weekly, fortnightly or monthly deliveries for a regular period of time . This is not a one off mission but a regular commitment. It will not be led by a runner.
• Requires an Enhanced DBS certificate (they can organise with you if you don't have one)

How it works:

• A route for delivery will be given to each volunteer detailing names,addresses and times of delivery
  
• Number of deliveries per volunteer will be determined by mode of transport and how many books/audiobooks they can safely transport
• Books will be delivered to doorsteps of people’s homes and collection will be from the same point. You will be given a box like this:
• Books and delivery address etc. to be returned to the CLS
• Deliveres are Monday to Friday office hours (9 to 5) only. Although can be scheduled at lunchtime to do in lunch hour if you live or work locally.

A few points to note:

• Volunteers will not be allowed to go into people’s houses
• Those of you on bicycles/walking/public transport may be given fewer deliveries as it is important not to contaminate new books with the ones being collected
• Volunteers may prefer to wear gloves when delivering
• Lone working- volunteers to phone to assure us they are safe -buddying system!
• Helpline number available for use in case of problem/concern
• Written log of the day’s visit to be kept [tick box sheet}
• May be asked to help the office from time to time
• EMPHASIS ON GOOD CUSTOMER SERVICE
• Usual practice of sanitizing hands is to be followed
• Current Social distancing guidelines must be adhered to

Who are Library users (your clients)?

• Generally older residents
• Many have sight loss to a degree
• Many have mobility issues
• A few are very socially isolated with few family/friends for support
• Some are resident in care homes
• THE MAKEUP OF OUR USERS MAY CHANGE IN THE FUTURE

How to apply – whats involved - IMPORTANT TO READ

DEADLINE TO APPLY BY 31 JULY

1. Decide on your frequency/how much time you have to give
2. Contact Libraries team directly with your interest at email: community.library@kingston.gov.uk
3. Application process is thorough due to council safeguarding protocol. You will have an interview by zoom with libraries team
4. You will need to supply your DBS certificate (or libraries team can apply for one for you) and 2 personal referees who they will contact.

*General job training the council will give you: *

• Safeguarding
• GDPR
• Manual handling - online training
• A paired visit
• Enjoyment & Satisfaction!

If you have any questions, please don't hesitate to contact Jane.